We say this up front so nobody is surprised.
Within 48 hours, before you farm
You can get a refund within 48 hours, if your account hasn't run a session yet.
After a seat has farmed
We don't refund it.
Fewer seats, or stopping
Cancel any time. Removing a seat takes effect when the period ends, so you never lose a seat you paid for.
Questions
Write to hello@hooky.bot, or billing@hooky.bot for anything about seats, billing or refunds. A person answers.